Return, Approval, Hold & Payment Policies

Return Policy

  • ALL SALES ARE FINAL
  • No returns on purchased items.
  • No returns on special order items.
  • All items are sold in "As Is" condition.
  • Imperfections to vintage items are noted in descriptions.
  • We are happy to provide more information and/or photos upon request.
  • It is the customers responsibility to request additional information in regards to the condition of an item prior to purchase.

Approval Policy

  • Merchandise may be taken or shipped on approval for three days.
  • Approval time begins the day the item is taken from the shop or delivered.
  • There are no returns after three days.
  • Please notify the shop within three days otherwise we consider you're keeping the merchandise.
  • The credit card provided is billed and a receipt is mailed to you.
  • Shipping to the destination and return shipping is the customer's responsibility.
  • Merchandise must be shipped back to the shop on the third day of the approval.
  • We recommend returned approvals to be shipped via freight line, UPS or Fed Ex insured and professionally packed.

Hold Policy

  • All items may be placed on a 48 hour hold.
  • The hold will be removed without notice after 48 hours.

Payment Policy

  • Please send payments Overnight or 2nd Day Air.
  • Credit cards are also accepted.

Purchased Items

  • Additional shipping charges apply for all special order items
  • It is the customer's responsibility to make shipping/delivery arrangements.
  • Following purchase of an item, you have 7 days to make shipping arrangements.
  • If you need additional time furnishings can be stored with Designer Transport Services until you're ready to ship. Storage fees apply.

We greatly appreciate your business!

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