Return policy

  • A receipt must accompany the return within 7 days of purchase.
  • No returns or refunds on special orders.
  • Returns are subject to the discretion of Pieces.
  • No returns or refunds after 7 days.
  • Return shipping is customer responsibility.

Approval policy

  • Items may be taken out on approval for 48 hours.
  • If the approval time needs to be longer than 48 hours; the items will need to be purchased and returned within 7 days of purchase date for a refund.
  • Returns are subject to the discretion of Pieces.
  • No returns or refunds after 7 days.

Hold policy

  • All items maybe placed on a 48 hour hold. The hold will be removed without notice after 48 hours.